Serve a Better Support
Helpato equipped with several supporting tools. Each of those not only help you give your customers and potential customers a better experience, but also it will reduce support requests and saves your precious time.
Allow your customers to send you a private ticket (maybe with their sensitive data) and ask for help.
Your customers as well as potential buyers can create a public topic to get in touch with you and each other.
We have used the Envato API in our development to reduce all the burden of you and your customers.
Login using your Envato account
Your items will import automatically
Your customers doesn’t need to provide purchase code
Identify if a customer has a valid support
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